Ordering Online with us is safe and secure !
We use PayPal to accept online credit card payments. All information
related to your payment is conducted on PayPal's secure servers.
This online system is 100% secure.
We encourage you to feel comfortable using your credit card to
conduct commerce on our site. If you wish, you may also send us
a personal cheque, or postal order. Personal cheques will delay
your order as we must wait for your funds to clear before we ship
any merchandise. For credit card purchases we aim to get the goods
to you within 3-4 days of receipt of your order.
Please allow an additional 7-10 business days for shipping of
your merchandise if paid by personal cheque. Please note that
cheque payments will ONLY be accepted in Pounds Sterling and drawn
on UK bank accounts. To order by cheque, just print the order
form with your shopping cart contents from the order confirmation
page, complete the necessary fields, make the cheque payable
to 'Virtcom Ltd.', then mail the form and cheque to the following address
:
MSR
4 Wood End Lane
Kempston
Beds. MK43 9BN
UK
Return / Refund Policy
We will fully uphold your consumer rights under the Consumer
Protection (Distance Selling) Regulations 2000.
Every item we sell is carefully inspected before it is shipped.
If merchandise is defective or damaged upon receipt please contact
us immediately after your package arrives. We will fully refund
you providing the goods are not damaged as a result of mistreatment.
You will be responsible for paying the return postage costs to
return the goods to us. Where appropriate this will be refunded
to you.
Postage Information
PLEASE NOTE - The postage costs are £5
to the UK & Ireland, and £9.64 to other countries, regardless
of your order size.