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Ordering Online with us is safe and secure !

We use PayPal to accept online credit card payments. All information related to your payment is conducted on PayPal's secure servers. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a personal cheque, or postal order. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise. For credit card purchases we aim to get the goods to you within 3-4 days of receipt of your order.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal cheque. Please note that cheque payments will ONLY be accepted in Pounds Sterling and drawn on UK bank accounts. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page, complete the necessary fields, make the cheque payable to 'Virtcom Ltd.', then mail the form and cheque to the following address :

MSR
4 Wood End Lane
Kempston
Beds. MK43 9BN
UK

Return / Refund Policy

We will fully uphold your consumer rights under the Consumer Protection (Distance Selling) Regulations 2000.

Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives. We will fully refund you providing the goods are not damaged as a result of mistreatment. You will be responsible for paying the return postage costs to return the goods to us. Where appropriate this will be refunded to you.

Postage Information

PLEASE NOTE - The postage costs are £5 to the UK & Ireland, and £9.64 to other countries, regardless of your order size.

 




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